Last updated: December 4, 2024.
Welcome to Fiory! Please read the following Terms and Conditions ("Terms") carefully before using our website or purchasing products from us. By accessing or using our website, you agree to be bound by these Terms.
1. Introduction
1.1. These Terms and Conditions govern the use of the website www.fiorynails.com and the sale of products and services through the Site.
1.2. The Site is owned and operated by Fiory, located at Jan Weugkade 93, Vlissingen, 4381 NM, NL. You can contact us at fiorynail@outlook.com.
1.3. By accessing or using this Site, you confirm that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.
2. Definitions
2.1. "We", "Us", "Our": Refers to Fiory.
2.2. "You", "Your", "Customer": Refers to the person or entity accessing or using the Site.
2.3. "Products": Goods available for purchase through the Site.
2.4. "Services": Any services provided by us through the Site.
3. User Responsibilities
3.1. Account Registration: To place an order, you may be required to create an account with us. You agree to provide accurate and complete information and to update your account information as necessary.
3.2. Account Security: You are responsible for maintaining the confidentiality of your account login details. Notify us immediately if you suspect unauthorized access to your account.
4. Products and Services
4.1. Product Descriptions: We make every effort to ensure that the products and services listed on the Site are accurately described. However, we do not guarantee that product descriptions, pricing, or availability are error-free.
4.2. Product Availability: Products and services are subject to availability. We reserve the right to limit the quantity of items you can purchase.
4.3. Pricing: All prices are listed in euro and include applicable taxes, unless otherwise stated. Shipping charges will be added at checkout.
5. Ordering Process
5.1. Order Confirmation: After placing an order, you will receive an order confirmation email. This email does not constitute acceptance of your order.
5.2. Contract Formation: A legally binding contract between you and us is formed when we process your payment and confirm shipment of your order.
5.3. Cancellation: Orders may be cancelled before they are processed. Once processed, cancellations are subject to our Returns Policy.
6. Payment Terms
6.1. Payment Methods: We accept the following payment methods: Credit Card, PayPal, Bank Transfer and Klarna.
6.2. Security: All payments are processed through secure, encrypted channels to ensure your financial information is protected.
6.3. Failed Payments: If we are unable to process your payment, we will notify you and may cancel your order if payment is not received within 2 Days.
7. Shipping and Delivery
7.1. Shipping Methods: We offer standard shipping method, which will be displayed at checkout.
7.2. Shipping Costs: Shipping costs will be calculated at checkout based on your location or considered as free shipping if the amount is exceeded based on your location.
7.3. Delivery Time: Estimated delivery times will be within 2-3 business days when delivering in the Netherlands, 5-7 days when delivering in Europe and within 14 days to other countries. However, delays may occur due to unforeseen circumstances.
7.4. Risk of Loss: The risk of loss or damage to the product passes to you once the product has been shipped.
8. Returns and Refunds
8.1. Returns Policy: You may return products within 14 days of receiving them, provided the items are unused, undamaged, and in their original packaging.
8.2. Refunds: Refunds will be issued to the original payment method once the returned product is inspected and approved.
8.3. Return Shipping: You will be responsible for return shipping costs unless the product is defective or incorrect.
See ''Shipping & return'' for more details.
9. Privacy and Data Protection
9.1. Data Collection: We collect personal information (e.g., name, address, email) necessary for processing your orders.
9.2. Use of Personal Data: Your data will only be used to process your orders, provide customer support, and send marketing communications (if you opt-in).
9.3. Cookies: We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of the Site may not work properly.
9.4. Data Sharing: We do not share your personal information with third parties, except as required by law or to fulfill your orders (e.g., with shipping companies).
See ''Privacy policy'' for more details.
10. Intellectual Property
10.1. Copyright Law: All content on the Website, including text, images, graphics, logos, and product descriptions, is the property of Fiory and is protected by copyright law.
10.2. Written Consent: You may not use, reproduce, or distribute any content from the Website without our prior written consent.
11. Contact information
If you have any questions about these Terms, or if you need assistance with your order, please contact us at:
Fiory
Email: fiorynails@outlook.com
Address: Jan Weugkade 93, Vlissingen, 4381 NM, NL
